How to Edit Information in NBI Clearance Online

The NBI system organizes your data into sections so you can clearly see and update each part of your record.

1. Applicant Information

This section contains your core personal data. Here you can view and, in many cases, update:

• First name (major changes usually handled in person)
• Middle name
• Last name (major changes usually handled in person)
• Nickname
• AKA/Other name
• Gender
• Civil status
• Birthdate (typically updated with a personal appearance and PSA document)
• Birthplace
• Citizenship

Positive examples:

• You notice a small spelling adjustment needed in your birthplace and update it.
• Your civil status changes from single to married, and you align your NBI record with your new status.
• You adopt your spouse’s surname and reflect that change in your NBI details.

2. Contact Details

Here you can keep your contact information current so that communication is always smooth:

• Residential address
• Email address
• Mobile number

An updated address and contact number help NBI and courier partners connect with you quickly whenever needed.

3. Family Background

This section lets you refine details about your immediate family:

• Father’s name and birthplace
• Mother’s name and birthplace
• Spouse’s name and birthplace

These details add clarity to your record and help distinguish you from others with similar names.

4. Other Information

This part completes your profile and physical description:

• Educational attainment
• Occupation
• Religion
• Height
• Weight
• Skin complexion
• Identifying marks (moles, scars, birthmarks, tattoos, etc.)

These elements support identification and record completeness and help your clearance present a clear picture of who you are.

Some information touches directly on your legal identity, so NBI gives extra care and support when updating it. These are usually handled best at an NBI Clearance Center with original documents.

Common examples include:

• Updating first name, middle name, or last name
• Adjusting birthdate
• Aligning details with your PSA records when there is a noticeable difference

For these, you bring:

• Your PSA-authenticated Birth Certificate
• Valid government-issued IDs (National ID, Passport, UMID, etc.)

NBI staff then assist you in confirming the Information so your record remains strong, accurate, and well-protected.

Requirements can vary by situation, but this checklist is a great starting point:

For name updates (first, middle, last):

• PSA Birth Certificate (original or authenticated copy)
• Valid government-issued ID (National ID, Passport, UMID, etc.)

For birthdate or birthplace updates:

• PSA Birth Certificate

For citizenship updates:

• National ID or original Passport

For civil status updates:

• PSA Marriage Certificate (for married)
• Relevant court decision, divorce papers, or spouse’s death certificate (where applicable)

For address updates:

• Recent utility bill, tenancy contract, or valid ID showing your new address

For family member details (father, mother, spouse):

• Government-issued ID of the concerned family member
• PSA Birth or Marriage Certificates as needed

For education and occupation:

• Diploma or degree certificate
• Employment certificate, offer letter, or payslip

For physical description (weight, complexion, identifying marks):

• No documents are needed; these can reflect your current appearance.

Many updates are conveniently available through the official NBI Clearance Online portal. Here’s a friendly walkthrough.

Step 1: Visit the Official NBI Clearance Website

• Open your preferred web browser.
• Go to the official portal: https://clearance.nbi.gov.ph.
• Confirm that the address is correct so you’re always working with the official site.

Step 2: Log In to Your NBI Account

• Enter your registered email and password.
• If needed, use the “Forgot Password” feature to reset your login details.

Using the same email you used before helps the system load your existing profile and previous transactions.

Step 3: Open the “Edit Information” Section

Once logged in, look for options such as:

• Application
• Edit Information or Edit Profile

Step 4: Review Your Current Details

Take a moment to scan all sections:

• Applicant information (name, civil status, birth details, citizenship)
• Contact details (address, email, mobile number)
• Family background
• Other Information (education, occupation, height, weight, complexion, marks)

Step 5: Update the Fields You Want to Improve

Now, gently adjust the needed fields. For example:

• Refine spelling in your birthplace or city name.
• Reflect your new civil status.
• Update your address, mobile number, or email.
• Refresh your occupation or educational attainment as your career grows.
• Adjust family details, such as your spouse’s new surname.

Step 6: Save Your Changes

When you’re satisfied with the updates, click the Save button (such as “Save Information”).

• If the system needs documents for a specific kind of update, it may show a helpful reminder.
• For more sensitive changes, it may guide you to visit an NBI Clearance Center, where staff can assist you personally.

Step 7: Log Out and Log In Again to Confirm

To confirm your updates:

• Log out of your NBI account.
• Log back in using the same email and password.
• Return to Application → Edit Information and check that your new details appear.

Seeing your updated information on screen is a good sign that your profile is now aligned with your current data.

Step 8: Apply for a New NBI Clearance with Updated Details

Once your profile is exactly how you want it, you can request a fresh clearance:

• From your NBI account, click “Apply for Clearance.”
• Choose an NBI branch, date, and time.
• Pay the NBI clearance fee through one of the official payment channels.
• Attend your appointment, complete biometrics, and wait for printing

Your new NBI clearance will proudly display your updated, accurate Information, ready to support your future applications.

For updates that call for personal verification, NBI branches provide friendly, in-person assistance.

Step 1: Find an NBI Clearance Center Near You

• Check the official NBI website or use a map app to locate the nearest branch.
• Bring your current NBI clearance (if available), valid IDs, and the supporting documents you prepared.

Step 2: Visit the Help Desk or Customer Service Area

• Proceed to the help desk or information counter.
• Explain that you would like to update or correct Information in your NBI record.
• Present your documents so staff can immediately understand the type of update you need.

Step 3: Fill Out the Required Form

• A specific correction/request form, or
• A standard NBI Application Form where you’ll write your updated details.

Fill out the form neatly, following the spelling and dates shown on your official documents.

Step 4: Submit Your Form and Documents

• Hand in your completed form and supporting documents.
• NBI personnel will review your Information and confirm the allowed updates.

Step 5: Pay the Fee and Complete Biometrics

• Pay the NBI clearance fee at the designated payment area.
• Proceed to biometrics for photo capture, fingerprints, and signature.

Step 6: Receive Your Updated NBI Clearance

• Relax in the waiting area or follow the branch’s release instructions.
• Once your name is called or your release time arrives, claim your updated NBI clearance.

If You Need Extra Help

If you’d like additional support while updating your Information, you can:

• Recheck your details in the portal and try again later.
• Use a different browser or device for a smoother experience.
• Contact NBI through their official help channels or visit a branch for guidance.

When you reach out, it helps to share:

• Which field are you updating
• What you are seeing on screen
• Whether you have already tried signing out and back in

Final Verdict

Understanding how to edit information in NBI clearance online gives you confidence and control over one of your most important Philippine documents. Whether you’re adjusting your civil status, refining your address, or aligning your data with your PSA records, the NBI system is designed to support these updates in a clear, organized way.
You can:
Update your NBI online profile with current, accurate details.
Visit an NBI Clearance Center whenever key identity fields need document-based confirmation.
Apply for a new NBI clearance so that every printed copy proudly displays your correct Information.
By keeping your NBI record updated, you make each future Application—local or abroad—more seamless, professional, and stress-free.